Returned items should be unused and must be returned in original packaging with any enclosed documentation and reason for return.
We will issue a full refund or send a replacement on receipt, excluding the original delivery charge unless the reason for return has been our mistake.
- Goods will only be accepted for return if they are dispatched within 7 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
If the goods arrive damaged contact us. We will offer a refund or send a replacement as soon as possible.
If you wish to cancel your order please contact the brewery by phone immediately. Once the items are shipped there may be a restocking fee.